Effective Date: January 16, 2026

Welcome to FAANGPrep ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform and purchase our educational courses.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not disagree with any part of this policy, please discontinue use of our platform immediately.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

1.1 Personal Information

When you register, purchase a course, or contact us, we may collect personally identifiable information, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Billing Address (if applicable for invoicing)

1.2 usage & Technical Data

We automatically collect certain information when you access our platform to ensure security and improve user experience:

• Device Information: Device type, operating system, browser type, and version.
• Log Data: IP address, time zone, access times, pages viewed, and course progression.
• Usage Patterns: Clickstream data, assessment scores, and interaction with video/visualizer content.

1.3 Payment Information

We do not store your detailed credit/debit card or banking information on our servers. All payments are processed through secure third-party payment gateways (e.g., Razorpay). We only retain transaction IDs and payment status confirmation.

2. How We Use Your Information

We use the collected data for the following purposes:

• Service Delivery: To provide access to purchased courses, track your progress, and issue completion certificates.
• Account Management: To manage your registration, login authentication, and account validity.
• Security & Fraud Prevention: To detect concurrent logins, account sharing, unauthorized scraping, or suspicious activity.
• Communication: To send transaction confirmations, course updates, technical notices, and promotional offers (you can opt-out of marketing).
• Analytics: To analyze usage trends and improve our curriculum and platform performance.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share information only in the following situations:

• Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., hosting, payment processing, email delivery), subject to confidentiality obligations.
• Legal Requirements: If required by law, court order, or government regulation, or to protect our rights, property, and safety.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

4. Data Security

We implement robust security measures to protect your data, including encryption (SSL/TLS), secure servers, and strict access controls. However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies help us remember your preferences, keep you logged in, and analyze service usage. You can instruct your browser to refuse all cookies, but some parts of our service may not function properly without them.

6. Your Rights

Depending on your location, you may have rights regarding your data, including access, correction, or deletion. To exercise these rights, please contact our support team. Note that we may retain certain data as required by law or for legitimate business purposes (e.g., billing records).

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@faangprep.com